Shipping Policy
Shipping Policy – Kokan Quality
Order Processing
All orders are processed within 4– 7 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is confirmed and dispatched, you will receive a shipping confirmation email or message with tracking details.
Shipping Time
Estimated delivery times may vary depending on your location.
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Mumbai & Maharashtra: 7-8 business days
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Other Metro Cities: 7-8a business days
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Rest of India: 7-8 business days
Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout based on the delivery location and order weight.
We may occasionally offer free shipping promotions on selected orders or during special campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking link via email or SMS so you can track your package in real time.
Delivery Partners
We work with reliable courier partners to ensure safe delivery of your order.
However, once the package has been handed over to the courier partner, delivery timelines are controlled by the courier service.
Packaging
All products from Kokan Quality are packed using secure and hygienic packaging to preserve freshness and protect the product during transit.
Delivery Issues
If you experience any issues with delivery such as:
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Damaged packaging
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Missing items
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Incorrect product