Shipping policy

Shipping Policy – Kokan Quality

Order Processing

All orders are processed within 4– 7 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is confirmed and dispatched, you will receive a shipping confirmation email or message with tracking details.

Shipping Time

Estimated delivery times may vary depending on your location.

  • Mumbai & Maharashtra: 7-8 business days
  • Other Metro Cities: 7-8a business days
  • Rest of India: 7-8 business days

Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on the delivery location and order weight.

We may occasionally offer free shipping promotions on selected orders or during special campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email or SMS so you can track your package in real time.

Delivery Partners

We work with reliable courier partners to ensure safe delivery of your order.

However, once the package has been handed over to the courier partner, delivery timelines are controlled by the courier service.

Packaging

All products from Kokan Quality are packed using secure and hygienic packaging to preserve freshness and protect the product during transit.

Delivery Issues

If you experience any issues with delivery such as:

  • Damaged packaging
  • Missing items
  • Incorrect product

please contact us within 1 hours of delivery with opening video,photos and order details.

Incorrect Address

Please ensure that your shipping address and contact number are correct at the time of placing the order.

We are not responsible for delivery delays or failed deliveries due to incorrect address details provided by the customer.

Contact Us

For any shipping-related questions, please contact us:

Contact - 8655770423
Brand: Kokan Quality